.Have you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city Lisbon.Your responsibilities and impact as a customer experience specialist will be:Supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptlyIdentifying issues and providing effective solutions to ensure customer satisfactionRecording customer data accurately in the CRM systemProviding ad-hoc support as requiredBeing a team player and collaborating for the success of the team and projectSkills, qualifications and interests you need to succeed in this role:A native-level proficiency in Dutch and a minimum B2 level of English.In-depth understanding of the value and impact of a superior customer experienceExcellent listening skills and proficient communication abilitiesA drive for excellence and professionalismStrong teamwork skills and dedication to collaborative successExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceA valid Portuguese work permit (required)What's in it for you?Type of contract: a long-term fixed term contract, renewable every yearWorking hours: full time (40h/week)Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational scheduleSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1008€ gross/monthExcluding accommodation: 1308€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paidLiving in Lisbon: What to ExpectVibrant cityscape and cultural heritageLiving in an affordable European capitalDelicious Portuguese cuisine and the famous cafe cultureFriendly locals, positive vibes, and a lively urban lifestyleYear-round warm weather and beach life by the AtlanticA large English-speaking community and international ambienceYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world
