"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity."
Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital.
Your responsibilities and impact as a Customer Service Agent will be:Helping clients with incoming issuesEnsuring high quality customer serviceProviding necessary informationReaching out proactivelyRecording data in the CRM systemImproving customer satisfactionAccurate and efficient problem solvingBeing a real team playerSkills, qualifications and interests you need to succeed in this role:A native level of Dutch and B2/C1 level of EnglishKnowledge of the value and impact that a good customer experience can createArticulate & communicativeAvailable for 6 months - 1 yearBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required)What's in it for you?Type of Contract: A fixed-term contract that is renewableWorking Hours: Full time on rotating shifts (depending on the project)Training: Have a kick-start your career with the intensive training that the company offers to their new employeesSalary Conditions:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/month(*) Compensation during training period (1-4 weeks): nearly fully paid
Relocation Package for International Candidates:Reimbursement of your initial flight expenses after 3monthsHelp in paperwork, opening bank account, etc. upon your arrival.Ability to stay in a flat-sharing apartment from the company up to a year for a part of your paycheckExtra Perks:Private health insurance after 6 months of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidaysBest Sales and Customer Service Solutions providerGreat facilities and buildingTraining and multiple career opportunitiesOpportunity to learn a job from scratchMany outside activities and eventsMore than just a job but a full experience abroadWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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