col-wideJob Description:
Linde Global Services
Customer Service Advisor - French Speaker (m/f/d)
Porto, Portugal | req17780
What you will enjoy doing
You will provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business
Guide the customers through the Webshop is part of your role
Further, you will be ensuring that the data received from the customer is accurately and timely maintained
Transfer queries to the corresponding department
What makes you great
You have a High School Degree
You are able to communicate efficiently by phone and email with customers daily
You speak at C2 level of French and B2 level of English
Additionally you are pro-active, focused on responding promptly to actions
SAP and Office Tools Basic Knowledge is preferred
Able to work in a results oriented team is required in this role
You ready to face new challenges and actively contribute to the success of the company's digital transformation project
You are able to collect, interpret and use data effectively, driving digital transformation
Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you!
At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
This role is a full time position based on an limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.
Have we inspired you? Let´s talk about it
We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.
Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.