Customer Service Advisor - French Speaker (M/F/D)

Customer Service Advisor - French Speaker (m/f/d)
Porto, Portugal | req17780

What you will enjoy doing

You will provide assistance via phone/mail/email/chat from customer simple and complex queries that impact the performance of the business.
Guide the customers through the Webshop is part of your role.
Further, you will be ensuring that the data received from the customer is accurately and timely maintained.
Transfer queries to the corresponding department.

What makes you great

You have a High School Degree.
You are able to communicate efficiently by phone and email with customers daily.
You speak at C2 level of French and B2 level of English.
Additionally, you are pro-active, focused on responding promptly to actions.
SAP and Office Tools Basic Knowledge is preferred.
Able to work in a results-oriented team is required in this role.
You are ready to face new challenges and actively contribute to the success of the company's digital transformation project.
You are able to collect, interpret and use data effectively, driving digital transformation.

Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.
What we offer you!
This role is a full-time position based on a limited contract. The standard weekly working hours will be from 07:00 hrs till 16:00 hrs.
Have we inspired you? Let´s talk about it
We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.


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