Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as a Customer Advisor in Aveiro, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.What you will do in this roleAs a Customer Advisor, you will:Assist customers through multiple channels (email or phone) in an interactive and user-friendly mannerAttract potential customers by promoting products and services; suggest products and services tailored to customer needsHandle and manage inquiries in a timely mannerContribute to the development of customer loyaltyYour qualificationsConcentrix is a great match if you:Have a high level of French (written and oral)Can communicate easily and confidentlyDemonstrate empathy and ability to propose appropriate and effective solutionsDesire to develop soft skills in a professional environmentAre proactive, results-oriented, motivated and able to work in a team in a dynamic and multicultural environmentWhat's in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusCentral location in Aveiro, PortugalBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.
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