+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++
Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Your responsibilities and impact as a Customer Care Associate will be: Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities Call and qualify new potential clients and leadsUnderstand customer needs and provide appropriate solutionsUp-selling and cross-sellingBuilding and enriching their databaseCreate business opportunities and increase revenue from accountsEnsure close communication with the team to share information Ad-hoc supportBe a team player and participate in the success of the team and projectSkills, qualifications, and interests you need to succeed in this role: You have a native level of Turkish and a good level of EnglishYou have EU citizenship or hold a valid work permit for PortugalYou are motivated, reliable and committed to your workYou have a previous experience in salesYou have a drive for excellence and professionalismYou have excellent communication skillsYou are a real team player and willing to work with many other nationalitiesWhat's in it for you? Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 1068€ gross/month Excluding accommodation: 1360,00€ gross/monthPrivate health insurance after 6 months of contract (in addition to standard insurance)*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries wages *Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, and yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening a bank account, etc. upon your arrival.A company that fully supports you and wants to make your experience greatFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyA dynamic, open-minded, and multicultural environment, including 82 different nationalitiesA great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environmentA company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.Real career opportunities: the opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead, or Supervisor rolesYour Future Company:
Our client is recognized as the Best Customer & Sales Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company that takes care of you. From your career development, language skills, and accommodation to your social integration.
What should you expect from living in Lisbon? A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes, and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment