Customer Care Associate in Lisbon (Dutch/Flemish Speaker) - €2500 Signing Bonus Lisbon is a vibrant city with a rich cultural history! You will be surrounded by friendly people and a happy-go-lucky urban life. If a warm climate all year is what you are looking for, this opportunity is for you!
As a Customer Service Agent in Lisbon, your responsibilities will include:
Being a mentor to consumers in different fields.
Providing the best possible answers and solutions to questions and concerns from customers via phone, email, or social media.
Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience.
Being in contact with other departments and redirecting related cases and issues.
Skills, qualifications, and interests you need to succeed in this role:
Speak a native level of Dutch and at least a B1 level of English.
Understand the value of a good customer experience.
Be an attentive listener, comfortable and skillful at communicating with people.
Enjoy being energetic, innovative, and working proactively at a fast pace.
Get excited about intercultural communication and the expatriate lifestyle.
Be willing to relocate to Lisbon for an international career and life experience.
What's in it for you?
Type of Contract: A fixed-term contract (6-12 months) renewable.
Working Hours: Full time on rotating shifts (depending on the project).
Training: Intensive training offered to new employees.
Salary Conditions: You have 2 options:
Including free accommodation (shared flat, all bills included): €1,040 gross/month.
Excluding accommodation: €1,298 gross/month.
Compensation during training period if successful (1-4 weeks depending on the project): nearly fully paid.
Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 3 months, help with paperwork, opening a bank account, etc. upon arrival.
Extra Perks: Private health insurance after 6 months of contract, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company, along with 22 days of paid holidays.
What should you expect from living in Lisbon?
A colorful city view and a rich cultural history.
Delicious Portuguese cuisine and famous café culture.
Friendly people and a vibrant urban life.
A warm climate all year and a sunny beach life next to the Atlantic.
A large English-speaking local community and international environment.
Your Future Company: Located in Lisbon, you will find a company that supports your career development, language skills, accommodation, and social integration.
Your prospective new employer is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Are you ready to be an added value to their international team?
#J-18808-Ljbffr