Customer Care Associate In Lisbon (Dutch/Flemish Speaker) - €2500 Signing Bonus

Lisbon is a vibrant city with a rich cultural history! If you are looking for a warm climate all year round, this opportunity is for you. Our client is offering a €2500 signing bonus for candidates who can start right away!
Your responsibilities and impact as a Customer Service Agent in Lisbon will be:

Being a mentor to consumers in different fields (there are several projects).
Providing the best possible answers and solutions to questions and concerns from customers over the phone, via e-mail, or social media.
Delivering calm and resourceful troubleshooting for customer queries regarding their shopping experience.
Being in contact with other departments and redirecting related cases and issues.

Skills, qualifications and interests you need to succeed in this role:

Speak a native level of Dutch and at least a B1 level of English.
Understand the value and impact of a good customer experience.
Be an attentive listener and communicate skillfully with people.
Enjoy being energetic, innovative, and working proactively at a fast pace.
Be excited about intercultural communication and the expatriate lifestyle.
Be living in or willing to relocate to Lisbon for an international career and life experience.

What's in it for you?

Type of Contract: A fixed-term contract (6-12 months) renewable.
Working Hours: Full time on rotating shifts (depending on the project).
Training: Intensive training to kick-start your career.

Salary Conditions:

Including free accommodation (shared flat, all bills included): 1.040€ gross/month.
Excluding accommodation: 1298€ gross/month.

(*) Compensation during training period if successful (1-4 weeks depending on the project): nearly fully paid.
Relocation Package for International Candidates:

Reimbursement of your initial flight expenses after 3 months.
Help with paperwork, opening a bank account, etc. upon your arrival.

Extra Perks:

Private health insurance after 6 months of contract.
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Portuguese public holidays and 22 days of paid holidays.

Your Future Company:Located in Lisbon, your prospective new employer is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Are you ready to be an added value to their international team?
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