Customer Advisor Wh French Speakers

Your new role will be...

Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social messaging channels (as assigned).

Ability to adapt the brand's voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, e-commerce reviews) channels.

Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented. Respond to inbound customer requests, document relevant case information.

Don't miss these offers:

Salary per year: 15,878 /year (base salary + performance bonus).

Private health insurance: after 6 months of contract signature.

Meal Allowance, Christmas and Holiday allowance.

Relocation support package for candidates abroad.

Requirements to join the team:

Native French speaker and fluent in English.

Excellent communication skills and attention to detail.

Hold EU ID or Residence card.

Portugal on-site.

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