Customer Advisor For International Warehouse (Dutch/Flemish)

Job description

Looking for a new job under the Portuguese sun? Work for the international warehouse chain while enjoying life in Lisbon!Your responsibilities and impact as a Customer Advisor will be:

Answering incoming queries from customers
Identifying issues and providing solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participating in the success of the team and project

Skills, qualifications and interests you need to succeed in this role:

A native level of Dutch and at least a B2 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people
Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required).

What's in it for you?

Type of contract: a long-term fixed term contract, renewable every year
Working hours: full time (40h/week)
Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1298€ gross/month

For international candidates:

Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid
Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

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