Company Description
Mystic Cruises is an expedition ocean cruise line offering an incredibly intimate view of some of the world's most exciting destinations, including Antarctica, the Arctic region, Northern Europe, and the Mediterranean, in an eco-friendly way, but with all the comfort of a five-star service. Mystic Cruises sail into the heart of landmark cities, as well as to small, exclusive ports where larger vessels cannot enter, to provide our guests with lifetime experiences. With a strong commitment to environmental sustainability, Mystic Cruises implemented technological innovations on its ships in order to ensure a minimal impact on its operations.
Job Description
The Cruise Director plays a very strong role on Atlas Ocean Voyages vessels. From the moment the guests arrive to the moment they depart, the Cruise Director is the face of the company, representing the standards and care that each guest will receive during their cruise.
The Cruise Director's role is social, technical, and administrative. The expectation of the role is one of being the 'go-to' person for the guests. Always available and always social, the Cruise Director will attend all receptions, special events, and routinely make their presence known onboard, visiting public areas and ensuring all guests' needs are met throughout the day.
The Cruise Director is the head of the entertainment department and supervises and evaluates the performance of the department personnel, including Pianists and any other entertainment staff.
Job Duties and Responsibilities
The Cruise Director is the Master of Ceremonies of all Shows, Events, Captain's Welcome, and Farewell parties.
The Cruise Director is expected to dine with guests frequently, when possible, for Breakfast, Lunch, and Dinner.
The Cruise Director works closely with the Hotel Manager, Expedition Leader, and/or Shore Excursion manager, and other Department Heads, coordinating the Daily Program and communication needed for the guests.
The Cruise Director is responsible for all sound and lighting entertainment equipment in all venues.
The Cruise Director will provide headline entertainment. Depending on the length of the cruise, the Cruise Director will perform 1, 2, or 3, 45-minute shows in one of the entertainment venues.
Qualifications
Master of Ceremony and/or professional entertainment experience.
Strong management skills and ability to work in a multicultural environment.
Excellent verbal and written command of the English language; knowledge of another language(s) is a plus.
Superior customer service, team building, and conflict resolution skills.
Excellent communication, decision-making, and interpersonal skills.
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