About us: Planner 5D is a global hub for home design, uniting over 90+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month!). Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software. You don't need to be a professional designer to enhance your home or workspace. We are dedicated to streamlining the design experience, making the customization of dream homes accessible to everyone. Our cross-platform presence spans Web, iOS, Android, Windows, and MacOS, ensuring seamless synchronization for our users. Planner 5D is more than just software; it's a vibrant community of enthusiastic and product-oriented professionals. From diverse backgrounds, our team collaborates across time zones, fueled by a shared passion to revolutionize the home design market. We are constantly looking for like-minded talent eager to take ownership and drive innovation within our expanding suite of tools. Join us in shaping the future of home design.We are looking for a CRM Manager to join the Planner 5D Marketing team. In this role, you will work closely with marketing and product teams to deliver a top-tier CRM strategy to maintain and improve user activation and retention. Note that you should be prepared to work as a Contractor under a B2B service agreement.What will you do as a CRM Manager?Create and maintain triggers for transactional emails, push campaigns, in-app messages, etc.Implement CRM campaigns, measure and analyze results.Understand all user acquisition and churn funnels, connecting main steps to CRM campaigns.Own, manage, and improve CRM marketing analytics.Generate, implement, and analyze hypotheses for improvement.We expect:Proven experience in CRM marketing for more than 3 years.Advanced level of written and spoken English (additional EU language is a big advantage).Deep understanding of CRM marketing stages.Knowledge of main CRM campaign tools, services, and solutions.Skills in copywriting/editing texts.Personal Qualities:Attention to details.Thoroughness.Initiative.Curiosity.Growth mindset.What we offer:Great work environment that balances freedom and responsibility.Our team is made up of friendly and passionate enthusiasts who are eager to help and share their knowledge.We believe in work-life balance, so you'll receive around 30+ days of paid holidays per year.Company computer equipment by request.Education courses for our team members, and we're willing to allocate funds toward your training expenses.English classes on our corporate platform.Offline company events in Lithuania and online team-building.Unlimited free Planner 5D subscriptions.
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