Position Snapshot
Location: Braga/Lisbon (Portugal)
Company: Nestlé Business Services (NBS)
Full-time/Hybrid mode
Fluent in English
About us
Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
Position Summary
The NBS Integrated Marketing Services (IMS) is looking for a CRM Deployment Specialist to provide a good customer experience for all Nestlé's clients by deploying the campaigns of the brands and work on different communication channels.
A day in the life of...
Work with the Nestlé's brands to create email, push notification and SMS campaigns based on previously defined strategy
HTML creation based on templates including revising, and making changes/corrections when necessary
Implement database segmentation on email marketing tool
Design customer journeys according to the guidelines provided by the brands
Create A/B tests in order to improve engagement and therefore, deliverability
Monitorization of campaigns and creation of KPI reports
Ensure campaigns' deliverability using email marketing best practices and analyzing KPI's
Build effective relationships with internal and external international stakeholders
What will make you successful
Bachelor or master's degree in Marketing, Digital Marketing, Communication Design, Design & Multimedia, Information Management or similar
Experience with any tool of Email Marketing (eg. MailChimp, RDStation, E-Goi, Adobe Campaign, Salesforce Marketing Cloud, Eloqua, Klavyio)
Knowledge of HTML or CSS
Proficiency in English (spoken and written)
Ability to quickly learn new technologies and working methods
Good analytical skills
Knowledge on Marketing Automation/Creation of customer journeys (is a plus)
Passion for the Digital Marketing field
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:
Development of expertise in Nestlé's Shared Services Business
Immersion in a culturally diverse team
Local and international exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal allowance card
Flex Benefits - at NBS you can choose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee) at the office
Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office (in Lisbon)
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for international career
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