Squarespace is looking for a passionate CRM Analyst to help develop and execute our CRM email acquisition strategy.
You will use a data informed approach to customer targeting, campaign measurement and our overall promotions strategy. With meticulous attention to detail, you will help support our expansion into new markets and other forms of direct communication including push, in-app and onsite messaging. You will be a part of a growing team, focused on transforming Outbound Marketing as a revenue-driver for the company.
You will work hybrid in our New York City headquarters and report to the Head of Audience Strategy (CRM).
You'll Get To… Communicate recommendations to the team backed by data
Support the CRM Campaigns team with list operations for outbound marketing campaigns that deliver against revenue-driving goals including incremental revenue lift, engagement and retention
Leverage performance dashboards and develop recurring CRM campaign reporting
Maintain dashboards and perform regular audits on all dashboard data
Provide database counts and audience sizing for ad-hoc requests for campaigns and market research
Perform list hygiene process for all non-marketing lists to check for different suppressions and exclusions
Maintain and audit CRM data in ESP and push platforms
Collaborate with Engineering team to drive implementation roadmap, operationalize targeting variables, and ensure data integrity
Contribute to the team by providing strategic insights, supporting the development of CRM tactics and revenue driving opportunities
Who We're Looking For 1+ years of demonstrated success in a database or marketing analytics role
Knowledge of overall email processes and ESP platforms
Knowledge of SQL
You can advocate for ideas and implement them in an expedited time frame and to establish trust and maintain a collaborative spirit working across different teams in the organization
Benefits & Perks A choice between medical plans with an option for 100% covered premiums
Fertility and adoption benefits
Access to supplemental insurance plans for additional coverage
Headspace mindfulness app subscription
Retirement benefits with employer match
Flexible paid time off
Up to 20 weeks of paid family leave
Equity plan for all employees
Pretax commuter benefit
Education reimbursement
Employee donation match to community organizations
6 Global Employee Resource Groups (ERGs)
Dog-friendly workplace
Free lunch and snacks
Private rooftop
Cash Compensation Range: $70,500 – $113,850 USD The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers .
Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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