Linde Global Services
Credit to Cash Advisor (m/f/d)
Porto, Portugal | req18508
What you will enjoy doing
You will proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company.
Building a relationship with customers which leads to good payment behavior is part of your job.
You analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures.
Further, you will ensure proper financial measures for collections.
Advising on reconciliation and under/over payments is required.
In addition, you own more complex credit management issues when required from the Front Offices.
You will actively participate in digitalization and contribute to the digital transformation of our company.
What makes you great
You have minimum secondary school (High School).
Strong experience in daily telephone and email communication with customers (handling requests, complaints, etc.) is required.
Excellent communication skills, conflict resolution orientation, and stress resistance.
Fluency in Portuguese as a native language; English is a plus.
You have previous experience in credit to cash collections.
SAP/ERP basic knowledge (preferred).
You have analytical and negotiation skills.
Excel knowledge (Pivot Tables, Formulas (vlookups, conditionals, etc.) is required for this role.
You are able to collect, interpret, and use data effectively, driving digital transformation.
Why you will love working with us
At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high-quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards, and a true commitment from our managers to safety.
What we offer you!
At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
This role is a full-time position based on a limited contract. The standard weekly working hours will be from 09:00 hrs till 18:00 hrs.
Have we inspired you? Let´s talk about it
We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.
Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.
Linde acts responsibly towards its shareholders, business partners, employees, society, and the environment in every one of its business areas, regions, and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
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