As the largest pureplay adhesives company in the world, H.B.
Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day.
Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.We at H.B.
Fuller embrace a shared set of beliefs and competencies that direct the way we operate and express our fundamental principles about how we will achieve success.
We strive to hire talent that demonstrates our beliefs and our competencies.POSITION OVERVIEWWe are looking for someone to join our Global Finance Services EIMEA Credit & Collections Team, who has a strong motivation and aspiration to work in a truly international atmosphere.
Credit Management is an ideal opportunity to make the most of your interpersonal and communication skills while working in a demanding finance environment.The Credit & Collection Representative II reports to the EIMEA Credit & Collections Team Leader and has primary responsibility to manage a customer portfolio throughout the accounts receivable cycle.
New account setup, follow up with past due accounts, order release management, credit risk review.
All of this in collaboration with internal and external stakeholders (Customer, Sales, Customer Service and others).The scope of the accountability includes assigned portfolio of accounts receivable in a range of 500 to 1.500 customer accounts and 5 to 20 million EUR of accounts receivablePRIMARY DUTIESCustomer Portfolio Management (70%)Collection of past due accounts receivableMonitor accounts receivable aging and initiate routine collection follow up for assigned accounts.Escalate delinquency and dispute issues to Sales, Customer Service, Credit Analyst, or Manager based on response.Ensure payments are received in a timely manner aligned with company working capital targets.Negotiate and communicate credit risk mitigation strategies with Customer and/or Sales.Order holds for over limit and aging conditionsAddress customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales or Customer based on the issues and scope of the exposure.Support for accounts receivable reporting and transaction processingReview credit notes issued and coordinate resolution within established guidelines.Follow up with accounts that take unearned discounts in accordance with established process.Support Cash and Banks team with payment allocation.Customer account setup and maintenance within assigned approval authorityAnalyze commercial and financial information.Recommend Credit Limit and credit Risk Rating.Recommend a credit risk mitigation strategy, if necessary.Customer Credit Risk Assessment (10%)Review customer risk assessment for customer accounts assigned by Manager or Senior C&C team memberSubmit analysis for approval, including risk rating and credit limit recommendationOther duties as assigned by Manager to support Credit & Collection process (20%)Participate in process improvement and other team projects.Support Credit & Collection team members.Assemble established reports for department management reporting or audit processes.Other.BUDGETARY/FINANCIAL ACCOUNTABILITYThe Credit & Collection Representative II has up to 50.000$ credit limit approval authority.
This limit and exceptional approval authority is assigned by the EIMEA Credit Manager based on experience and performance.Minimum Requirements College Degree2 or more years of business office experienceDemonstrated English written & verbal communication skillsAbility to work independently and as a team memberBusiness communication skills / Experience contacting customersIntermediate Microsoft Office skillsPREFERRED QUALIFICATIONSCollege Degree in Business, Finance or AccountingFluent in French/German/Italian/Spanish written & verbal communication skillsSAP A/R System experienceAccounts Receivable Experience