Office: Lisbon · New York · Porto
Remote: Portugal · US
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end - developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big old job, but our people are a Credit to us all.
We need a Credit Product Manager who'll be the go-to person on all things Credit. You'll drive growth, improve funnel conversion, engagement, lower cost of acquisition, and maintain the best quality on all aspects of the product, customer journey, and service.
You'll also ensure we deliver the highest quality on product features, support, and service levels. We need a Leader with capital 'L' to own product building and retail credit products, as well as an awesome boss to cooperate – from time to time – with Technical Product Owners and the Engineering team.
What you'll be doing
Setting the vision for our product(s), understanding how it connects to Revolut's goals
Building credit products with world class customer experiences in mind, understanding the full credit lifecycle of a customer
Defining, prioritising, and communicating short, mid, and long term goals of the product
Ensuring high engagement in the UX domain to deliver a great customer experience
Creating a high conversion funnel and offering acceptance rate
Lowering the cost of customer acquisition
Ensuring high customer satisfaction related to understanding and experience within the retail credit products segment
Establishing reliable and reputable third party partnerships
Ensuring zero tolerance of any compliance issue or breach of regulatory requirements
What you'll need
Hands-on experience building products and/or features in retail credit
Strong new product design experience and a passionate approach to customer experience
UI/UX principle knowledge with deep customer focus by understanding customer behaviour and analysing data and real world experiences
A broad knowledge of risk management principles
A technical degree from a top school
Programming and data analysis skills, and user research experience
A detail-oriented, structured mentality
Interpersonal and negotiation skills
The ability to prioritise features based on customer needs/wants
A deeply analytical mindset and track record for making data-driven decisions whilst also building business intuition around credit products
The ability to lead a team and build partnerships with other functions
The ability to communicate effectively with all stakeholders and to enjoy taking ownership
A passion for building new processes and challenging the status quo
Compensation range
New York: $191,250 - $225,000 gross annually*
US: $191,250 - $225,000 gross annually*
Other locations: Compensation will be discussed during the interview process
Final compensation will be determined based on the candidate's qualifications, skills, and previous experience
Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Benefits at Revolut
No ping pong tables or bean bag chairs, just benefits you actually want.
Get what you need to succeed
Financial benefits that show we value your work
Flexibility to work from home, the office or abroad
A free Revolut Metal subscription loaded with perks
Exciting events year-round so you can get to know your team
Check out Benefits
Discover our values
We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.
Culture
Get It Done: Revoluters always push through! We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
Deliver WOW: We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.
Dream Team: We select, coach, and retain the top talent only and give them all the support to achieve greatness.
Never Settle: Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.
Think Deeper: Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.
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