.ABOUT THIS JOB NielsenIQ works with clients to provide insights and thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients. Consultants within the Consumer Panel Service Team are responsible for managing the relationship with assigned clients to lead the adoption and application of NIQ Consumer solutions to profitably grow customer loyalty and drive sales. RESPONSIBILITIES Responsible for establishing strong client relationships to drive client engagement and retention, interacting with senior decision makers at clients by demonstrating ongoing value. Ensures proactive CPS insights and action-oriented solutions are delivered to the team by being a CPS expert with an ability to explain methodology behind key analytics to clients. Autonomously interacts with client staff both on basic and advanced CPS client needs; leads client meetings and presentations over the phone and in person. Collaborates with other NielsenIQ teams to provide holistic support to clients. Acts in line with the service level of the client assigned. Drives cost-effectiveness each time there is the chance. Identifies and pursues CPS sales opportunities at client meetings/during analysis. Demonstrates high standards of performance, promotes a strong team environment. Partners with CS Consultants, Insights associates, and Sales teams. REQUIREMENTS Strong client-facing and communication/presentation skills – deliver research results to stakeholders on the client's side in a clear, consistent manner. Excellent analytical skills, ability to interpret sales and consumer data. Detailed knowledge of all CPS Product and related solutions; ability to combine solutions to better fit the business needs. Ability to work independently and coordinate efforts with other associates within a virtual environment. Strong interpersonal and influencing skills. Organizational skills: understanding of business priorities; ability to adapt to complex and changing organization; ability to manage time schedules. At least 5 years of experience in FMCG and client dynamics. Excellent project management skills. Knowledge of the client's business environment and financial acumen. Full proficiency in PowerPoint & Excel. Italian: Mother Tongue or Fluent, written and spoken. English: B1 level or equivalent, both written and spoken. What we can offer: Work in a dynamic environment engaging with local and global companies. Benefits & flexible working hours, hybrid work options. Internal trainings will be provided together with a detailed onboarding agenda. Staff and team events. Our Benefits Flexible working environment. Volunteer time off. LinkedIn Learning. Employee-Assistance-Program (EAP)
