Job location: Lisbon/ Portugal
WORK FROM THE OFFICE
We run a multilingual Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide!
You will be part of a rapidly growing multilingual team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence. For a number of reasons, we have been recognised as a top employer in Portugal and Canada in LinkedIn's annual ranking of top companies.
We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.
If you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking this is your opportunity.
Join our team for becoming expert in content moderation.
RESPONSIBILITIES Review user reports regarding website content.
Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner.
Make well-balanced decisions and help resolve inquiries to defined policies and procedures.
Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community.
Review sensitive content, sometimes involving graphic or disturbing subject matter.
REQUIREMENTS Knowledge of Danish language on at least C1 level.
Can read, write, comprehend and have conversations in English at least C1 level.
Availability to work on shifts Monday to Sunday between 07.00h to 11.00h with a possibility for future 24/7 shifts (including night shifts and weekends).
Excellent communication (verbal and written) and interpersonal skills.
Quick learner and adaptable to learning new processes, concepts, and skills.
Excellent organizational and time management skills.
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
Have a neutral mindset to alternative video content that needs classification.
Office based in Lisbon.
Valid Legal Work Permit.
OFFER Opportunity to be part of a global organization focused on development.
Open-minded and multinational environment.
Training & development opportunities including language courses.
Professional development and a clear career path.
Full equipment and paid training are provided from the first day of work.
Extensive benefits package: (private medical healthcare including dental care, life insurance, cafeteria benefits).
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 345,000 associates around the world.
We don't just dream of a better way – we make it happen.
We take care of our people, clients, company, communities and climate by doing what's right.
We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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