Content Moderator With Croatian - Lisbon

col-wideJob Description:

Job Description
The project:

You will be providing services for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers.

You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.

Your Responsibilities:

Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;

Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;

Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;

Perform outbound calls during the investigation, to collect proofs of their complains, from drivers and customers.

Requisitos

Requirements

To succeed in this role, you will need:

Fluency in Croatian language (must be at least C1)

Communicative level of English language (at least B2)

Vantagens

Benefits

What you will gain:

Full time contract (40h/week)

Base salary without accommodation: 1295€

Base salary with accommodation (room in shared apartment with bills included): 1040€ - only if you are currently living at least 100km away from Lisbon

The first contract for 12 months. It is possible to sign a permanent one after 2 years (or renewing the previous one)

Public and Private health insurance provided by the employer

Airport pick-up and administrative assistance with your registration in Portugal;

Refund of the flight expenses after 9 months after the 1st day of hiring;

Integration activities: Portuguese lessons, sports and other opportunities for integration