Description Starts: next start: 10.10.24Tasks:·Review user reports regarding video content on a streaming platformReview sensitive content, sometimes involving graphic or disturbing subject matterAudit and update contentMaintain broad knowledge of client products and/or servicesMake well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
Requirements C2 German level, B2 English level written and spoken6 months of experience in relevant field is preferredAbility to cover weekly shift rotation including occassional nights and weekendsTolerance to sensitive content in videosStrong computer skillsCustomer service-orientation with effective, pleasant and professional communication style as well as patienceQuick learning and adaptability to new processes and conceptsTolerance for repetitive work in a fast-paced work environmentAnalytical mindset with strong attention to detailAbility to work as a team member, as well as independently.
Offer 100% on-site (POP) and 24/7 (night shifts included)German950 base salary + 450 language adder + 167 meal allowanceRelocation assistance for candidates coming from abroadInternational communityModern office in a city center with open spaces, easy to access with public transportationComprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplaceSupport from your colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much more! Relocation from outside of Portugal: Reimbursement of Airfare after 90 days of contract up to 700€ in Economy classRelocation from inside of Portugal: Reimbursement of travel costs after 90 days of contract up to 150€ in Economy classRelocation from outside of Portugal: Hotel Room for 28 days depending on the projectRelocation from inside of Portugal: Hotel Room for 15 days depending on the projecto Working Hours: between Monday to Sunday – 07:00 AM - 10:00 PM; (07:00am – 04:00pm / 09:00am – 06:00pm / 01:00pm – 10:00pm) Rotative shifts; 2 days offo Training: 5 weeks (9AM TO 6PM, MONDAY TO FRIDAY) - Paido Permanent ContractWellcome Bonus!