Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal! Your responsibilities and impact as a customer service agent will be: Reviewing content (videos, image, text, and audio) in accordance with policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Able to provide services on a 24/7 shift rotation Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: You have a fluent level of Dutch + a good level on English You are looking for a job opportunity abroad You are always up to date regarding Social Media You are motivated and committed to your work You have excellent communication and listening skills You are a team player and willing to work with many other nationalities What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full time (40h/week) on rotating shifts; 24/7 Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 3 months Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during training period if successful (10 days): nearly fully paid What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment