Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself? Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal!Your responsibilities and impact as a customer service agent will be:Reviewing content (videos, image, text, and audio) in accordance with policiesResponding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appealsEnsuring user and brand safetyAble to provide services on a 24/7 shift rotationDisclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.Skills, qualifications and interests you need to succeed in this role:You have a fluent level of Dutch + a good level on EnglishYou are looking for a job opportunity abroadYou are always up to date regarding Social MediaYou are motivated and committed to your workYou have excellent communication and listening skillsYou are a team player and willing to work with many other nationalitiesWhat's in it for you?Type of contract: a long-term fixed-term contract, renewable every yearWorking hours: full time (40h/week) on rotating shifts; 24/7Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (10 days): nearly fully paidWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment