Location: Porto, Portugal (POP - Porto Office Park) Type of Contract: Permanent Schedule: Rotative Shifts - 24/7 (2 days off) Base Salary: 950 EUR per 14 months Language Bonus: 450 EUR per 12 months Meal Allowance: 1,837 EUR per year (net) Gross annual income: 20 537 EUR Relocation Package options Relocation from outside of Portugal: Reimbursement of Airfare after 90 days of the contract up to 700 EUR in Economy class.
Hotel Room for 28 days depending on the project Relocation from inside of Portugal: Reimbursement of travel costs after 90 days of contract up to 150 EUR in Economy class Hotel Room for 15 days depending on the project Profile - Nice to Have: Strong computer navigation skills and PC knowledge Effective written and verbal communication skills Dependable with strong attention to detail Ability to multitask and adapt to changes quickly Tolerance for repetitive work in a fast-paced environment Team player with the ability to work independently Patience and professional demeanor in customer interactions Flexibility to work a varied schedule Associate degree in a related field preferred Strong customer service orientation Tasks: Reviewing online videos, content, complaints, and legal notices Ensuring accuracy in decisions related to copyright material Reviewing and updating content on a popular social media platform Auditing content for social media uploads Meeting Key Performance Indicators (KPIs) as per contract Maintaining knowledge of client products/services Adhering strictly to accuracy guidelines Protecting customer data and ensuring compliance Workplace: On-site at Porto Office Park Why Join Us: Join a dynamic team in a multicultural environment, handling cutting-edge social media content moderation tasks.
Benefit from a competitive salary, language bonuses, and comprehensive relocation support.
Grow your skills in a supportive, professional setting dedicated to quality service delivery.
Joining deadline: 10/10