Your responsibilities and impact working as a Content Moderator:
Validating all written content for a social media platform, confirming its accuracy and quality
Being part of a team that makes the world's information more accessible and useful
Becoming an expert in advertisement content and giving the best advice to confirm its accuracy and quality
Following the policies and guidelines given to ensure safety and legal compliance of the content uploaded to the platform
Skills, qualifications and interests you need to succeed in this role:
A native level of Italian and at least a C1 level of English
High school or University degree diploma
Passion for content moderation in social media
Knowledge of the value and impact that a good customer experience can create
Working proactively at a fast pace
Excitement about intercultural communication and commitment to a longer stay in Portugal
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
What is in it for you?
Type of contract: Unfixed term contract, 30 days probation period
Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
Salary conditions: 1125€ gross/month + performance bonus 120 € from 4th full month
Meal vouchers
Included in health insurance plan after 6 months of contract
Help with acquiring the NIF and SSN
If you are relocating to Portugal, a relocation package of 360 euros per month for the first three months can be applied
Paid professional training
Fun and engaging company-wide initiatives
Excellent work culture
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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