Content Moderator And Investigator (Slovak)

col-wideJob Description:

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Content Moderator and investigator to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services.
Position: Content Moderator and investigator

Location: Lisbon, Portugal

Employment type: Full-time
Schedule: changes weekly - 8 hours shifts with breaks, 5 times per week Monday to Sunday, 24/7
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:

Review graphic content that has been received from users to ensure that it complies with the community guidelines
Review, classify and / or eliminate highly sensitive content
Comply with instructions, procedures related and complementary to the role
Comply with corporate confidentiality policies and the proper handling of customer information
Perform outbound calls during the investigation, to collect proofs of complains from drivers and customers.

REQUIREMENTS:
C1-C2 level of Slovak language and B2 English, both oral and written
The ability to thrive in a dynamic, team-focused and structured environment
An ability to make decision based on rules and policies
A passion for helping others achieve results
A tolerance for sensitive content in pictures.

OFFER:

22 days of holiday
Private health insurance
Relocation support with flight costs reimbursement and a room
Support of employees experienced in helping relocating colleagues
Free Portuguese classes
Water sport activities, soft trekking and more
A dynamic and creative team with positive and friendly atmosphere.