Content Moderator And Investigator (Slovak)

David Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy. They are seeking to onboard a Content Moderator and Investigator to join their teams in Lisbon and to support a major technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services.
Position : Content Moderator and Investigator
Location : Lisbon, Portugal
Employment type : Full-time
Schedule : Changes weekly - 8 hours shifts with breaks, 5 times per week Monday to Sunday, 24 / 7
Remuneration : Base salary.
DUTIES AND RESPONSIBILITIES :
Review graphic content that has been received from users to ensure that it complies with the community guidelines.
Review, classify and/or eliminate highly sensitive content.
Comply with instructions and procedures related and complementary to the role.
Comply with corporate confidentiality policies and the proper handling of customer information.
Perform outbound calls during the investigation, to collect proofs of complaints from drivers and customers.
REQUIREMENTS :
C1-C2 level of Slovak language and B2 English, both oral and written.
The ability to thrive in a dynamic, team-focused, and structured environment.
An ability to make decisions based on rules and policies.
A passion for helping others achieve results.
A tolerance for sensitive content in pictures.
OFFER :
22 days of holiday.
Private health insurance.
Relocation support with flight costs reimbursement and a room.
Support of employees experienced in helping relocating colleagues.
Free Portuguese classes.
Water sport activities, soft trekking and more.
A dynamic and creative team with a positive and friendly atmosphere.

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