Content Moderation With Italian

Work Location: Porto About the project: You will be providing services for a Chinese internet technology company headquartered in Haidian, Beijing and incorporated in the Cayman Islands.Founded by Zhang Yiming, Liang Rubo and a team of others in 2012, it developed video-sharing apps.The company is also the developer of a news platform.Your Responsibilities: Customer support to Italian-speaking customers by phone, email, chat and social media channels Support clients for all questions and inquiries about the product and services Actively work on optimizing of all processes related to the customers, to constantly increase the satisfaction of the clients Closely work with other departments Requirements: Fluency in Italian (must be at least C2) Communicative level of English ( at least B2) You live in Porto or you are ready to relocate Ability to communicate clearly and effectively What you will gain: Full time contract with Portuguese employer Base salary (gross): 950/month x 14 Language bonus (gross): 450/month x 12 Meal allowance: 6/per working day (paid in meal card) Health insurance Note: EU citizenship or full working rights are required