.About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBS! Position Summary The core function of this expert role is to support the Zone Category eBusiness Lead(s) and Markets to drive the implementation and execution of the Holistic Content of the E-business Plan strategy and help the stakeholders accelerate achieving the objectives / KPIs more effectively and efficiently. The eContent Expert will focus on operationalizing Holistic Content and the Nestlé Operating Models. This job is a fantastic opportunity for the right person who is looking to manage Content holistically and internationally. A day in the life of... Supports Zone eBusiness Category Lead(s) in developing/implementing the Content Operationalization strategy, assesses brands and market maturity and builds up Holistic Content understanding in the markets/brands bringing Capability Building when necessary. Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studio) and Global Solutions (e.G., Content Hub and integrated tools); Coordinates the operationalization action plan with the Zone Categorie(s), SBUs and Markets, ensuring timely and quality of execution. Supports the Zone Categorie(s) with Content localization process following Brand Plans with NBS, markets & SBUs and defines Continuous Improvement Plan with Zone Categorie(s); Creates and distributesregular performance reports/best practices outline that offer insights & recommendations. Supports the Zone Category team and market teams with capability building, through training sessions and webinars. Establishes and rolls out a governance model, processes, and ways of working with the aim of deploying the Content strategy effectively and efficiently in a complex organization. Manages and aligns with several stakeholders and must be able to drive change management and execute Zone Category agenda with Markets
