Content Analyst - Hebrew - Lisbon

Position: Hebrew Content AnalystLocation: Lisbon, PortugalEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Review website content & URLs thoroughlyDaily content compliance monitoring and corrective measures applicationMake well-balanced decisions and help resolve inquiries to defined policies and proceduresLiaise effectively with other internal and client teamsMeet the weekly targets set (KPIs)Prioritize the daily tasks in line with client's requirementsPropose solutions to improve the support of user communityREQUIREMENTS:Native/Fluent in Hebrew. Intermediate level in English.Previous experience in the same role within a contact centre (BPO) is preferred but not essentialAbility to work on 24/7 shift rotationExcellent communicator with highly developed interpersonal skillsQuick learner and adaptable to learn new processes, concepts, and skillsExcellent organizational and time management skillsAnalytical mindset with strong attention to detailAble to objectively evaluate and classify the contentBENEFITS:Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialMeal allowanceRelocation allowance and assistance
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