Content Analyst - Hebrew - Lisbon

Position: Hebrew Content Analyst
Location: Lisbon, Portugal
Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

Review website content & URLs thoroughly
Daily content compliance monitoring and corrective measures application
Make well-balanced decisions and help resolve inquiries to defined policies and procedures
Liaise effectively with other internal and client teams
Meet the weekly targets set (KPIs)
Prioritize the daily tasks in line with client's requirements
Propose solutions to improve the support of user community
REQUIREMENTS:
Native/Fluent in Hebrew. Intermediate level in English.
Previous experience in the same role within a contact centre (BPO) is preferred but not essential
Ability to work on 24/7 shift rotation
Excellent communicator with highly developed interpersonal skills
Quick learner and adaptable to learn new processes, concepts, and skills
Excellent organizational and time management skills
Analytical mindset with strong attention to detail
Able to objectively evaluate and classify the content
BENEFITS:
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Meal allowance
Relocation allowance and assistance

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