Job Description:
What you will get to do:
Build a dynamic, online and world community;
Find/manage community members to lead language groups and organize events;
Manage the operations in our CRM platform;
Be a part of strategic meetings;
Nurture the community and interact with our users through online channels;
Be in contact with the community offline;
Mobilize SPEAKers to organize community events;
Help with offline marketing;
Work with SPEAK participants to understand their needs;
Assist in onboarding process;
Provide customer feedback to the management team;
Find opportunities to increase customer retention;
Be part of SPEAK Community: register to be buddy, ambassador or participant.
Main requirements - you should:
Be available to work at least 20 hours a week;
Minimum duration of the internship - 6 months;
Living in the SPEAK cities you are applying for or being able to relocate (mandatory);
Good English oral and written communication skills (SPEAK's team meetings are mainly held in English), local language/other languages are a plus;
If you're applying for Madrid, basic knowledge of Spanish is mandatory;
Be proactive and have good communication skills;
Able to work with social media on the user level;
Candidate Skills:
Ability to work autonomously, develop creative strategies, and set best practices;
Willingness to learn and develop yourself with the support of the team and be excited to experience new things;
Technically savvy and intellectually curious about new technologies and how they work;
Team-work skills and experience to bring together diverse views and communicate/collaborate effectively;
Willingness to work independently and proactively in a fast-paced environment and disposition to take on multiple responsibilities and deadlines where prioritization is key;
Passionate about the three social S's: social entrepreneurship, social innovation and social impact;
Have a good sense of humor - and we are not even joking.
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