Come join the future of hospitality and be the new Front Office host of our brand-new Porto location!We're looking to onboard the team by November 2024.
Your Mission Should You Choose To Accept It…
We're opening our first Social Hub in Portugal and we couldn't think of a better place to do it than in Porto. Located in the heart of the Praça de Dom João in the city centre of Porto, The Social Hub will operate 310 rooms, a restaurant and rooftop-bar, as well as a thriving co-working community. We're so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Portuguese community?
As our Community Host / Front Office Host, you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ? you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it's because of you that everyone who enters our Porto-location will become a raving fan of TSH instantly!
What You'll Do
You make sure everyone gets a warm welcome as soon as they walk in
You'll help our guests at our self-check-in kiosks (we have no reception desk)
You'll help with managing new and existing bookings, all while providing the best service
You'll be a secret concierge to the city, answering all of your guests' questions about the best places to visit, eat, shop or party
Tidy home's a happy home. You'll make sure everything is spick and span in all areas and ready for the following shift
You'll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!)
Who You Are
You have a flexible, hands-on, motivated and positive approach
You're an octopus that loves to get your dexterity skills into action
You have a background in hospitality, preferably in a hotel environment
You love responsibility and handle stressful peak periods like a pro
Fluent in English – Know any other languages? The more the merrier!
Hard working, responsible and a "let's do this!" mentality
You're a European citizen or legally allowed to work in Portugal
What We Offer
The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
The chance to learn and grow in your role with the potential for future growth
Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
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