.Job Description - Commercial Director (HOT0AYLT) Job Number: HOT0AYLT Work Locations Conrad AlgarveEstrada da Quinta do LagoAlmancil, Algarve 8135-024 Located in the prestigious Quinta do Lago, Conrad Algarve is at the heart of one of Europe's leading tourist destinations. Be a key player in a record-breaking team that thrives on amazing energy and pride in delivering unparalleled luxury. This is more than just a job - it's an opportunity to be part of a dynamic, world-class team that is shaping the future of hospitality. Collaborate with the General Manager and Department heads to uphold impeccable service, guest satisfaction, and operational excellence. As our future Commercial Director, you will be responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&B commercial activities will be shared responsibilities with the F&B Manager, Director of Operations, GM and the Commercial Director. You will be a role model for the commercial community within the owned and managed portfolio in EMEA and develop teams and individuals in these functions whilst being a Key Business Partner to the Hotel General Manager. You will support hotels in deriving the most value from Hilton Worldwide Sales teams. This role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders. Next, you will ensure that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results through a disciplined execution of commercial activities. Key Responsibilities: Lead, coach, develop, recruit and retain future talents. Manage performance, develop and evaluate the commercial team members on the agreed KPI's, whilst working effectively as part of a 4D structure on property. Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set. Ensure Business Review Guidelines, all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share. Support various On Property, RDOS's, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance
