Company Description Unit4 is a cloud leader in people-based ERP. We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
What drives us is simple: enabling our customers to engage their people and deliver a new people experience, through technology that creates smarter, more connected organizations.
Read more on our website www.unit4.com about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description Manage customer/account queries to ensure sales ledger balances are clean on customer account
Stratify collection activities to maximize cash receipts
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
Notify of uncollectable debt risks & mitigate where possible
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts
Investigate historical data for each debt
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Work very close to sales team to solve the disputes
Identify the queries and work on the resolution with billing
Update the accounts with records and collection efforts
Qualifications Degree in Business, Finance, Economics or similar preferred but not essential
Desirable experience as collections specialist or in Order to Cash process (2/3 years)
Dutch - Native or professional proficiency.
Good problem solving and reasoning skills
Excellent communication skills - Fluent English
Comfortable to work under pressure and with targets
Good problem solving and reasoning skills
Customer oriented
Positive Thinking, willingness to learn and Team Player attitude required
Additional Information We offer Home office Hybrid model (3 days home / 2 days office)
A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.
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