Collections Agent - French Speaker (M/F) Algés

Your new role:

Improve Subsidiary DSO by collecting from customers, applying and respecting the standards and procedures in force in their field of activity. Ensure customer collection within the contractual deadlines.
Activities: Client portfolio management in a multinational environment;Ensure payment deadlines are met;Receiving customer complaints and forwarding them to the respective subsidiaries;Obtaining missing accounting information from clients - telephone and email;Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners;Update, in an accurate and coherent way, Sidetrade with clients' information;Use Sidenotes as a method of contact with the Subsidiary;Properly record all complaints received either by phone or email;Follow-up on customer accounts;Identify solutions to the problems presented;Creation of reports in the area of collections for subsidiaries and corporate headquarters;Establish a network of internal (SSC and Subsidiary) and external contacts (customers).What you'll need to succeed: Fluent in French (mandatory) - English nice to have;Previous experience in a similar role;IT Skills: SAP and Excel.What the company can offer you: 2 Days of remote work per week;Health Insurance;Annual bonus;And other company benefits.What you need to do now:

If you're interested in this role, send us your updated CV.

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