Cloud Operations Technician - F/M/Nb

Cegid is a European leader in cloud business management solutions for finance (cash-flow, tax, ERP), human resources (payroll, talent management), CPAs, retail and entrepreneurial sectors. In today's rapidly changing world, Cegid & its 4,400 employees make more possible by helping their 500,000 customers unleash their potential thanks to innovative and purposeful business solutions. Make more possible, is our vocation. It reflects who we are, how and why we do things the way we do them for our clients. Thanks to this, we can affirm that we work every day to shape your future, ours and our clients' industries' future. A future we have been defining for years with our employees, by inventing solutions that change the way people work, for a sustainable performance. What will you achieve? As a Cloud Operations Technician, you will play an important role in managing, monitoring, and optimizing cloud infrastructure, ensuring that applications and services run efficiently, securely and cost-effectively. As a Cloud Operations Technician, you will: Monitoring alerts management, according to procedures and defined processes - supervising and implementing all day-to-day operations required for the smooth running of Cegid's cloud platforms; Incident Management - detection through monitoring tools, troubleshooting, resolution or to other Teams escalation; Contribution to Continuous Service Improvement - existing documentation updates and/or creation of new documentation. #J-18808-Ljbffr