Cegid is a European leader in cloud business management solutions for finance (cash-flow, tax, ERP), human resources (payroll, talent management), CPAs, retail and entrepreneurial sectors. In today's rapidly changing world, Cegid & its 4,400 employees make more possible by helping their 500,000 customers unleash their potential thanks to innovative and purposeful business solutions.
Make more possible, is our vocation. It reflects who we are, how and why we do things the way we do them for our clients. Thanks to this, we can affirm that we work every day to shape your future, ours and our clients' industries' future. A future we have been defining for years with our employees, by inventing solutions that change the way people work, for a sustainable performance.
What will you achieve?
As a Cloud Operations Technician, you will play an important role in managing, monitoring, and optimizing cloud infrastructure, ensuring that applications and services run efficiently, securely and cost-effectively.
As a Cloud Operations Technician, you will:
Monitoring alerts management, according to procedures and defined processes - supervising and implementing all day-to-day operations required for the smooth running of Cegid's cloud platforms;
Incident Management - detection through monitoring tools, troubleshooting, resolution or to other Teams escalation;
Contribution to Continuous Service Improvement - existing documentation updates and/or creation of new documentation.
Minimum Requirements:
Professional experience in Windows server as administrator, and in Citrix;
Capable of applying technical documentation in the field;
Proactive and willing to work with multiple technologies and platforms;
Very good English (spoken and written); French is a plus;
Any previous experience in the following technologies will be a plus: IIS, Linux, Microsoft Azure, Scrum, SQL, Oracle and VMware;
Motivation to learn and to grow in the Cegid organization;
Good communication skills and willing to learn.
Our Commitment
At Cegid, the diversity of our talents is a wealth we cherish, by recruiting based on your skills and your potential to learn and grow with us. We offer you a professional environment where each person can thrive and express their uniqueness. Our commitment is based on three fundamental pillars: gender equality, inclusion of people with disabilities, and representation of all diversities.
Our Benefits
Attractive and transparent remuneration from recruitment
Annual bonus based on the achievement of individual and company goals
Hybrid work model and flexible working hours
25 days of vacation per year
Health insurance
Access to online learning platforms and internal academy
Integration into a dynamic, enthusiastic, and constantly growing team
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