The Cloud Operations Engineer specializes in administration of environment infrastructure, inclusive of application and network hardware resources. Develops and manages a patching schedule and response to identified incidents from both production and non-production environments. Collaborates with product feature development teams to create run books, 'night of deployment' manuals, and contact lists prior to releasing new and/or enhanced features to production. This role is part of the overall Infrastructure Domain within the Körber OneIT matrix organization.
Responsibilities
Configuration and infrastructure management with tools like CloudFormation, Terraform
Executing and troubleshooting SaaS application deployment procedures
Development of and continual improvement of automation and procedures
Analysing and supporting infrastructure in AWS/Azure
Monitoring system performance and recommend corrective action.
Documenting current environment and ongoing maintenance of documentation
Collaborate with team leads, engineers, and support staff to ensure continuous and reliable delivery of service
Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
Qualifications
Associates Degree in a related field (Networking, Software Development, Database Administration)
Knowledge of Windows or Linux based systems including Hardware, software, networking and storage
1+ year of cloud implementations & operational support of a cloud ecosystem at Enterprise scale with Microsoft Azure or AWS
Knowledge of ITSM processes and tooling (ServiceNow, other)
Knowledge of or desire to learn:
Scripting languages such as Bash, Python, and PowerShell
Git, GitHub, and related
Pipelines and IaC
Personal Skills & Behaviors
Team player with a positive attitude, while being capable of working independently in a fast-paced environment
Excellent verbal/written communication skills with the ability to explain technical concepts to a non-technical audience.
Must be a self-starter with excellent time management skills, attention to detail and desire to continuously learn and expand knowledge
Experience analyzing, troubleshooting, and providing solutions for technical issues
What we offer
A home for passionate people who innovate, collaborate and love what they do.
An entrepreneurial and dynamic working atmosphere with the opportunity for you to take responsibility and make an impact from day one.
Growth opportunities on and off the job and a generous individual development budget to develop your career.
A competitive salary and benefits package, with flexible working hours and remote work options, private health insurance and 3 additional vacation days.
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.
We are Körber – an international technology group with about 12,000 employees, more than 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas Digital, Pharma, Supply Chain and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.
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