col-wideJob Description:
Job Description
:Envista is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Are you passionate about making a difference in orthodontics? We are seeking a dynamic and dedicated Clinical Specialist to join our team at Envista. You will be based remotely in Portugal. As a key member of the Onboarding & Clinical EMEA team, you will play a pivotal role in supporting our EMEA team across various functions, from sales and digital lab to marketing and education.
Are you a dentist with experience in clear aligners and with proficiency in Damon System? As a valued member of our team, you'll be responsible for addressing clinical questions and topics from Ormco customers related to our top of notch products.
Responsibilities:
Escalate and address clinical inquiries, complaints and adverse events promptly.
Provide proactive clinical support for customers, ensuring effective resolution.
Utilize expertise in clear aligners brackets and wires to assist customers in the process of treatment planning.
Offer guidance on software utilization related to orthodontic treatments.
Collaborate with cross-functional teams to enhance customer experience and product development.
Job Requirements:
Licensed dentist with a focus on orthodontics.
Proven experience with clear aligners and proficiency in Damon System (Ultima).
Strong problem-solving skills and ability to address clinical inquiries effectively.
Excellent communication skills for providing customer support.
Proactive attitude towards identifying and resolving issues.
If you feel that we just described who you are, and if on top of English language you have a native level of Portuguese language , we're looking for you! Apply now and be part of the best team ever!
Please apply with an English version of your CV.
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Operating Company:
SparkEnvista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
