Client Support | Onboarding & Subscription - English (M/F) Lisbon

Imagine a global tech giant that has revolutionized the way the world works and communicates.
At the heart of this industry leader, our client is seeking an Operations Specialist to play a crucial role in managing partner subscriptions.
You will orchestrate the entire process, from seamless onboarding to efficient entitlement and smooth offboarding, ensuring every partner feels valued and integrated.
Your journey with our client will see you collaborating across various teams, ensuring high service levels, setting clear expectations, and effectively communicating at all organizational levels.
Your influence will be felt as you navigate complex scenarios, making timely decisions and maintaining operational excellence.
You'll adhere to high standards, ensuring processes run smoothly and partners are delighted with the service.
With your experience in operations management and familiarity with technical support environments, you'll bring a wealth of knowledge to handle partner and customer escalations.
Your passion for delivering an exceptional partner and customer experience will be evident as you manage your time and priorities effectively, always aiming to exceed expectations.
Our client requires fluency in English at a C2 level for this full-time position, which operates Monday to Friday, 8 hours per day between  07:00 and 23:00, in the stunning Parque das Nações.
If you are ready to make an impact in a dynamic business environment and be part of a success story in the tech world, we invite you to join their team and help them continue to innovate and excel.