Client Services Coordinator (French Native)

Join our dynamic team as a Client Services Coordinator for a global leader in home appliances. You'll be part of a company that develops innovative products based on deep consumer insights, enhancing everyday living through advanced culinary expertise and consumer-centric solutions.Position Details:Schedule: Monday to Saturday, rotational shifts between 07:00 to 19:00Days Off: Sunday and 1 rotational day per weekBase Salary: 11,900 EUR per annumMeal Allowance: 1,908.72 EUR per annumTransport Allowance: 240 EUR per annumPerformance Bonus: Up to 100 EUR per month, 1,200 EUR per annumAdditional Benefits:Welcome Bonus: 2,000 EURHealth Insurance: Provided from day one, free after 6 monthsKey Responsibilities:Provide a correct, polite, and friendly reception to customers following Quality Guidelines and KPIs.Offer customers appropriate information and solutions aligned with their queries, following company procedures.Maximize sales opportunities while meeting customer and company needs.Drive continuous improvement in all operational aspects.Requirements:Native French speaker with a B2 level of English.Prior experience in customer service or a similar role preferred.Strong communication and problem-solving skills.Ability to work rotating shifts and weekends.Application Deadline: 28/08/2024
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