Client Relationship Services & Sales Support - Italian Desk Job ID: 23850Would you like to join our Client Servicing department to strengthen our existing team? We are now looking for a Client Servicing and Sales Support Officer for our Italian desk to support our growing Institutional and Wholesale Distribution in Italy. This is an opportunity for you to work in an international and innovative environment.At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That is why we are deeply committed to providing the financial solutions of tomorrow to our customers. We are creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you will be in good company with a chance to make your mark on something bigger.About this opportunityWelcome to the Client Relationship Services Department. We strive to deliver high-quality client service to our prospects and existing customers. You'll play a valuable role in supporting our Italian Sales Team who is located in Milan.What you'll be doing:Support our Sales colleagues located in Italy and provide them with proactive service;Take care of all requests and queries coming from our Italian client base (e.g. international wealth management professionals, private banks, global custodians and execution platforms, retail banking organisations, external asset managers, etc.) in close co-operation with internal stakeholders (e.g. Product Management, Legal department, Fund Reporting department, Marketing etc.);Look after all sales supportive tasks e.g. the planning of road shows, client events, fairs and mailing campaigns;Handle all relevant Fund Administration and Transfer Agency related activities and understand the different trailer fee set-ups;Maintain client information in the CRM system, ensuring completeness and accuracy;Updates Sales' presentations;Take part in fairs/onsite visits.You'll join our multi-cultural team of 18 members. Following a hub and spoke model, our Wholesale client servicing functions are centralized in Luxembourg and Portugal for our activities in Europe (ex. Nordic Region) and Latin America. The role can be based in Luxembourg; Lisbon.Who you areCollaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.To do well in this role, we believe that you are:A self-starter, well organised, multi-tasking with the ability to set priorities and handle problems in a calm and efficient manner;Motivated, stress resistant and enjoy working in an international and agile environment.Your experience and background:At least 2 years' experience in a similar position in the Fund Distribution or Asset Management area;Solid skills in written and spoken English;Fluency in French would be an advantage providing further development opportunities with the department;Proficiency in Word, Excel and PowerPoint; Knowledge of Salesforce would be relevant.If this sounds like you, get in touch!Next stepsSubmit your application no later than 30/09/2024. Please note the position might be filled before the application deadline.At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
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