.Client Director (Temporary - Sick Leave Cover) Kantar's Worldpanel division is seeking an inspiring and insightful Client Director on a temporary basis to cover an employee's sick leave on our local Client Service Teams. Based in Lisbon, Portugal, this is an incredible opportunity to be part of our exciting vision for the future! Role's Mission You'll be acting as a Client Director focused on managing an existent portfolio of accounts of manufacturers, where you'll be expected to be their main point of contact to submit data requests and project briefs. By ensuring accurate and insightful interpretation of complex shopper's data, which should aim to provide actionable recommendations that drive strategic decisions for our clients' businesses, you'll also need to secure their continuous involvement within our teams and services and identify additional revenue through potential opportunities that might have been overlooked previously. You will own a budget for each of your clients, along with a personal revenue target. Through building great relationships with the client, you will uncover questions/business issues which are outside the scope of our current contract (e.G. different categories) and work with the wider team to shape proposals against these questions. Additionally, you will also supervise and support a team of Client Managers and Client Executives, ensuring their training and development, as they keep supporting you guaranteeing a timely delivery of our clients' needs and requests; while liaising with local and global data analytics and reporting teams in order to assure the most adequate and valid data sets to build on relevant consumer insights for each client. If you're willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career that'll be out of the ordinary and join us! Key Outcomes Understand client needs, ensuring services meet their expectations while managing daily workload and ad-hoc requests. Ensure high-quality, timely delivery of contracted services and data insights to clients. Analyze data to provide actionable recommendations, addressing key business questions. Develop shopper segmentation and behavior analysis, understanding the impact of in-store activities, new product development, rebranding, and other analyses that impact shopper behavior – with the main goal of setting strategic business recommendations for manufacturers. Lead and support a team of Client Executives, providing training as needed. Strategically manage the manufacturers' sector by identifying opportunities and threats to their industry by implementing plans in a timely and agile way. Key Capabilities Your background will ideally look like this… Bachelor's or Master's Degree in Marketing, Statistics, Economics, Management, Social Sciences or equivalent
