Client Advisor Lisboa

Job responsibilitiesWe are currently looking for Client Advisors for our store in Lisboa.As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.You will strive to discover your Clients and their every need, and to guide them across the Brand.You will proactively reach out to your Clients in order to achieve individual and team goals.Duties & ResponsibilitiesDrive and achieve individual and team objectives and be accountable for sales resultsWelcome every Client and provide the best Client experienceAdvise Clients across the Brand and all product categoriesEngage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyaltyPerform as a team-player, participate in all activities contributing to the overall objectives of the storeLearn and master Brand and product knowledgeRespect Louis Vuitton Brand standards in terms of grooming and behaviorFollow the company's policies and proceduresExpected Attitudes & SkillsCuriosityEmpathyAgility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client's)Commercial MindsetPassion for the brandProfessional AttitudeResponsibility & OwnershipRequired ExperienceProficient Portuguese and English, any other language is a plus.A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.Reference: LVM25643
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