.Clearance Operations; Storage; Fashion &Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer Service Job Description: As a Clearance Broker you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in timely and effective processing of transactions and legal and regulatory compliance. In this position efficient, courteous and professional communication and taking ownership of issues / requirements are key to the role. Key responsibilities: Preparing customs entry documentation based on paperwork supplied with the shipment. Checking if all customs documentation is completed correctly. Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance. Ensure the correct identification and accurate input of shipment information into appropriate systems. Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance. Ensuring accuracy within a fast-paced goal orientated environment The ideal candidate will have: Fluent in English (B2 – C1) and French (B2-C1) Team player with a can-do attitude. Customer focused with excellent communication skills. Attention to detail and able to work to tight deadlines. Task orientated with good time management. Good analytical and problem-solving skills. Able to make independent decisions based on expertise. Good Computer skills including Microsoft Office. Willing to develop in a multinational/multicultural environment FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people
