We're seeking a dedicated Claims Manager (m/f/d) to join our dynamic team at SIXT in Lisbon. In this role, you'll take charge of managing damage claims, collaborating with internal and external partners, and delivering exceptional customer service. If you thrive in a diverse and fast-paced environment, enjoy solving complex challenges, and are ready to make a real impact, this opportunity is for you!Apply now and become part of TEAM ORANGE!YOUR ROLE AT SIXTInvestigate and process damage claims efficiently, ensuring alignment with our guidelinesCollaborate with internal teams, insurance companies, authorities, and damage expertsProvide exceptional customer service and communicate with clients in EnglishMake informed decisions, contributing to a seamless claims management processHandle a variety of cases, keeping your work dynamic and enhancing quality standardsYOUR SKILLS MATTERPrevious experience in customer service and a passion for client interactionExceptional written and verbal communication skills, with a problem-solving mindsetSolution-focused working styleConfident with a strong customer-focused approachFluent in English; additional language skills are a plusDetail-oriented, highly reliable, and proficient in standard computer softwareWHAT WE OFFERGenerous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per yearWork-Life Balance Benefit from a hybrid working model with no dress codePermanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonusesGreat Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discountsTraining & Development Participate in training programs designed for your personal growth and developmentHealth & Well-being Private health insurance to support your well-being, plus the Coverflex advantage systemAdditional InformationAbout us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!#J-18808-Ljbffr