Cash Collection Specialist – Danish SpeakerPosition SnapshotLocation: BragaCompany: Nestlé Business Services (NBS Lisbon / Braga)Fluent in English/DanishFull-time/ Hybrid modeAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBS!Candidate Profile: Manage customer/account queries to ensure sales ledger balances are clean on customer account;Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;Notify Markets of uncollectable debt risks & mitigate where possible;Collection activities based on Market Collection Strategy;Respond to incoming collection concerns from the customer and internal stakeholders;Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts;Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's);Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;Execute identified business and internal controls of Collections processes;Review and propose updates, through company, to the Standard Routines due to legal or process changesRequired skills: Degree in Business, Finance, Economics or similar preferred but not essential;Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)Good problem solving and analytical skills;Positive Thinking, willingness to learn and Team Player attitude required;Good Organization and Prioritization skills to be able to cope with a fast pace environment;Strong work ethic and Respectfulness requiredConditions: What We OfferHere at NBS Lisbon/Braga we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Braga will bring you:Development of expertise in Nestlé's Shared Services BusinessImmersion in a culturally diverse teamLocal and International ExposureFlexible working environmentEngagement and wellbeing activitiesCompetitive salary and annual bonus according to your performanceFlex Benefits - At NBS you can chose what benefits are more suitable for youMake part of the Nestlé Club and get discount in several partnersFree coffee (and good coffee) at the office.Company equipment according to professional needsMedical Support available at the OfficeE-learning courses and training program to get you where you aim to beCareer progression and possibilities for International CareerA nossa língua oficial na NBS Lisbon é o Inglês. So let's switch to English!Nestlé Business Services is at the heart of the Group. We provide different services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation.Together, we have 3500 employees working for the centers who are spread across the globe in: Brazil (Ribeirão Preto), Philippines (Manila), Egypt (Cairo), Ukraine (L'viv), Ghana (Accra), Portugal (Lisbon), South Asia (Gurugram) & Paraguay (Asuncion). Having the same purpose as Nestlé "Be a force for good", our commitment is to deliver world class business services to leverage Nestlé's size and capabilities for competitive advantage, to win in the marketplace. This way we can bring value to consumers and customers.Each of the centers deliver total service quality (TSQ) through partnership for improvement with businesses and functions, economies of scale and competitiveness through specialization, standardization and automation, flexible and market centric network world-wide business services in specific areas, which consistently meet quality requirements.Nestlé Business Services Lisbon (NBS Lisbon) is one of the eight, in total, Nestlé Global Business Shared Service centers and provides services in the areas of Order to Cash, Source to Pay and Digital and Social Media. We have more than 30 nationalities in the Center and the number of functional languages used in the Center are 11 & include: Portuguese, English, Spanish, Danish, Swedish, Norwegian, Finnish, French, Dutch, Italian & German, where English is a mandatory language.#J-18808-Ljbffr
