What you can expect Join our dynamic team as a Business Transformation Consultant, where you will play a crucial role in driving technology, analytics, and process excellence for our clients. You'll work on exciting transformation projects, ensuring they are completed on time and within budget, while helping organizations realize their full potential.
What you'll do Support project initiatives by identifying and analyzing preliminary business needs and processes; Dissect business requirements to uncover true needs and identify opportunities for improvement; Create, execute, and maintain an "AS IS" to "TO BE" Roadmap for transformation; Re-design business processes to enhance efficiency and effectiveness; Document and present business processes clearly to stakeholders; Create and analyze business strategies and process maps; Identify opportunities for process improvements and innovation; Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards; Evaluate complex business and technology risks, implementing internal controls to mitigate these risks while identifying opportunities for enhancement. What you'll need Portuguese Native and English B2 (minimum); Proven experience in business transformation or consulting roles; Lean Six Sigma Green belt/black belt; Strong analytical skills and ability to dissect business requirements; Expertise in creating and maintaining transformation roadmaps; Experience in re-designing business processes and documenting them effectively; Familiarity with business strategies, process maps, and internal controls; Excellent communication skills for presenting to diverse stakeholders; Ability to work collaboratively in a team-oriented environment; A proactive mindset focused on identifying and implementing process improvements. Benefits Excellent work opportunity in a dynamic leading multinational company; Possibility of cooperation with leaders in various industries; Investment in training and personal development; Modern, centrally located buildings with canteen facilities and an excellent public transportation connection; Health Insurance; Free language courses, sport activities and organized events; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit. Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.