Business Support Specialist - Client Operations - General

Together we transform tomorrows.Do you want to be part of a strategic project, focused on innovation and excellence, delivering client value? The Lisbon hub is a WTW hub of excellence that enables WTW's business operations and consulting teams in their grow, simplify and transform strategy, with stakeholders in the United Kingdom (UK) and Western Europe (WE).Today the Lisbon Hub has more than 300 colleagues that collaborate with strong commitment to WTW values: Client Focus, Teamwork, Excellence, Integrity and Respect.We're looking for an Insurance Administrative Specialist, that will be responsible for the administrative handling of Corporate P&C insurance policies.Some of your tasks will be:Process contracts into company systems interpreting the contents of the agreements made with the insurance companies underwriting the risks.Check computations of premiums, commissions, adjustments, refunds, taxes and third parties' commissions.Check administrative information on contract documentation issued by insurance companies.Manage the administrative side of complex insurance programs.Control expiring portfolio and timely manage the renewals as directed by the front office.Generate premium requests to clients for new business, renewals, MTA, premium adjustments.Archive contractual documents and control of the document cycle.Support for internal audit and quality control activities.Interact with clients and support the client queries on administrative issues.Support front-office and/or interact with carriers on administrative remarks.Requirements:Insurance back-office experience, preferably in insurance companies or brokers/agencies.Proficient English.
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